Front Office Specialist
This role ensures a professional, welcoming, and efficient environment by managing front desk operations, handling inquiries, and providing administrative support.
Responsibilities:
- Answer and direct incoming calls, emails, and messages.
- Resolve inquiries and escalate issues when necessary.
- Coordinate with other departments to ensure smooth office operations.
- Provide clear and empathetic information about our services, process, timelines, and address any client questions.
Qualifications:
- High school diploma or equivalent
- Strong communication and interpersonal skills.
- Strong interpersonal, written, and verbal communication skills.
- High level of organization, time management, and multi-tasking abilities.
- Proficiency with office software (Microsoft Office, Google Workspace) and learning new digital tools quickly.
- Department
- Legal Area
- Role
- Front Office
- Remote status
- Fully Remote
- Employment type
- Full-time
About Impact BPO
Your future starts here. 📍
Don’t just work—build a career with impact.
At Impact BPO, we bring together talented professionals from various fields, including legal, medical, and marketing, to deliver high-quality services that truly make a difference.
We are not a call center — we are a professional outsourcing company with specialized roles that empower our clients and our people alike.
Our success is built on empathy, teamwork, and trust. Every member of our team plays an essential part in creating an environment where innovation thrives and people feel valued.
We offer specialized career opportunities in areas such as:
⚖️ Legal Services
🩺 Medical Support
📊 Marketing & Digital Strategy
💼 Professional Business Support
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