We are seeking a highly professional and service-oriented Medical Administrative Assistant to support daily operations in a dynamic healthcare environment. This role is ideal for someone who thrives in client-facing settings, communicates fluently in English, and understands the high standards of U.S. healthcare services.

Responsibilities

• •Comprehensive Patient Communication: Managing all inbound and outbound calls, emails, and texts with high attention to detail and professionalism.

  •Scheduling: Organizing and maintaining the provider’s calendar, ensuring appointments are booked accurately and efficiently to optimize clinic productivity.

  •Administrative Records Management: Updating files, verifying information, and ensuring all documentation meets practice standards.

  •Patient Liaison: Serving as a knowledgeable resource for patients, using medical terminology to clarify procedures, instructions, or next steps.

  •Quality Control: Following up with patients regarding reminders, missed appointments, or necessary paperwork to ensure a high level of patient retention and satisfaction.

Requirements

• • C2 English Level, Near Native English

  • Prior experience supporting administrative tasks and handling client-facing support.

  • Naturally proactive and resourceful.

  • People-oriented — enjoys building connections.

  • Fast learner, disciplined, and structured.

  • Positive, solution-focused, and comfortable around high-level professionals.

  • Customer Service Skills & Experience

Work Modality:(On-site)
Location: Tegucigalpa, Honduras