This role involves managing patient scheduling, handling medical records, and working with electronic medical systems, while maintaining strict confidentiality and compliance with healthcare regulations. The ideal candidate is highly intelligent, detail-oriented, and able to quickly learn and adapt in a fast-paced healthcare environment.

Responsibilities

• Manage patient scheduling and coordinate appointments efficiently.

• Maintain and organize patient medical records with accuracy and confidentiality.

• Work with EMR (Electronic Medical Records) systems to update and track patient information.

• Handle patient intake processes and ensure proper documentation.

• Send and receive medical records in compliance with privacy regulations.

• Support day-to-day operations of the doctor’s practice.

• Communicate effectively with patients, providers, and administrative staff.

• Ensure compliance with healthcare standards, including HIPAA guidelines.

Requirements

• Experience working with U.S.-based clinics, including medical records management, scheduling, and EMR systems.

• Fully bilingual with advanced (C2) English proficiency.

• Strong computer skills and overall tech-savviness.

• Quick learner with strong analytical thinking and problem-solving abilities.

• Knowledge of HIPAA regulations and proper handling of sensitive medical information (preferred).

• Experience with Workers’ Compensation cases, particularly in California (preferred).

• Familiarity with medical software and digital health platforms.

• Basic understanding of programming or technical systems (a plus).

• Comfortable using AI tools and modern technologies.

• Experience working with medical startups or online healthcare platforms (preferred).